My Order

How can I track my order?

Once your order is prepared to ship, you will receive a shipping notification that contains a tracking number. If you do not receive this email, please check your spam folder.

The tracking information will link to FedEx, UPS, or local couriers. Please note that you will not see movement on the tracking number until it has been scanned into the local shipping facility. Once this has been done you can check the tracking number to see when your package will arrive.

We offer Ground Shipping and have a 5-7 Business Day (Monday-Friday) delivery window except for engraved bottles. Orders containing engraved bottles have a delivery window of 7-10 Business Days.

NOTE: Ground shipments are picked up and delivered M-F. Orders placed on the weekend or on holidays will be processed the following business day.

If you have any questions about your shipping, please call or text us at 855-443-8144. You can also open a ticket HERE.

What if I receive wrong or damaged item(s)?

We work hard to ensure that ReserveBar orders are fulfilled to our standards, but we and our partners are human, and the occasional accident is bound to happen. If you received the wrong item, a damaged item, or an incomplete order, please take the following steps to alert us. No one is more disappointed by these issues than we are, and we’re always eager to correct them.